Payment and Shipping
For orders placed on batterlicious.com, we accept American Express, MasterCard, Discover and Visa. Unfortunately, we are unable to process Checks, Money
Orders, or Google Checkout as form of payment. Additionally, we are unable to send packages C.O.D. (Cash on Delivery).
When ordering online, applicable sales tax will be applied when shipping to states in which it is required by law to do so.
Returns & Exchanges
Because our cookie dough is perishable, Batterlicious cannot accept returns or exchanges. We cannot be responsible for theft or damage to packages left
outdoors resulting from a delivery where no one is able to sign for the package; we cannot be responsible if a package cannot be delivered or is delayed in
delivery due to an incorrect shipping address being given to us. If for any reason you are dissatisfied with our cookie dough contact us immediately.
How It Ships
We ONLY ship our cookie dough via USPS or FedEx 2nd Day delivery to ensure the freshness upon arrival. We charge a flat rate for shipping which is lower
than usual full standard rates for 2nd day shipping. Our top priority is getting you cookie dough you can enjoy!
You will receive a notification email with your tracking number when your order has shipped. Please make sure that the shipping address is correct. If it’s
not correct, please notify us right away. We’ll do our best to get your package to the right address, but we can’t be held responsible if a package cannot
be delivered or is delayed in delivery due to an incorrect address being given to us.
When It Ships
We accept orders 7 days a week. We only ship on Mondays, Tuesdays and Wednesdays. Orders must be placed before 3PM to be shipped out for 2nd day
delivery. Orders placed after 3PM Wednesday will be shipped out on Monday of the following week.
Where To Ship
We recommend that you provide an address where someone will be available to accept a package during business hours (most deliveries arrive between 12PM and
4:30PM). If there is no one available to accept the delivery Batterlicious cannot be held responsible for stolen packages or if the recipient is not
available that evening to bring in the package and place the cookie dough in a refrigerator or freezer.
How Much It Costs
Flat fee shipping charges will be added to your invoice.